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CIO Processing - General Tab

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CIO Processing

The CIO processing interface organizes all of the data about the CIO, including the customer contact information, the product ID and lot number, where the product was manufactured, what specific defects are applicable, the names of the required approvers (and the date/time approvals were made), the results of the investigation including corrective actions, preventive actions and follow-up actions. Additionally, if remediation action such as a credit has been requested, the QIS can also execute a special workflow process to obtain approval of proposed credit amounts.

On the General tab, requested remediation actions can be approved.

 

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